Privacy Policy
How we collect, use, and protect your information
Last updated: December 2024
1. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name and email address (required for account creation)
- Educational background and exam preferences
- Progress and performance data within the platform
- Communication preferences and support requests
Automatically Collected Information
- Device information and browser type
- IP address and general location information
- Usage patterns and feature interactions
- Performance metrics and error logs
2. How We Use Your Information
- • Provide access to question papers and learning materials
- • Track your learning progress and performance
- • Customize content based on your preferences
- • Send important platform updates and notifications
- • Analyze usage patterns to improve features
- • Identify and fix technical issues
- • Develop new educational tools and content
- • Ensure platform security and prevent abuse
3. Information Sharing and Disclosure
Our Commitment
We do not sell, rent, or trade your personal information with third parties for marketing purposes. Your educational data belongs to you.
Limited Sharing
We may share your information only in these specific cases:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect the safety and security of our platform and users
- With trusted service providers who help us operate the platform (under strict confidentiality agreements)
4. Data Security
All data is encrypted both in transit and at rest using industry-standard protocols.
Strict access controls ensure only authorized personnel can access user data.
Continuous monitoring and security audits to identify and prevent potential threats.
5. Your Rights and Choices
Access and Download
Request a copy of all personal information we have about you.
Correction
Update or correct any inaccurate information in your profile.
Deletion
Delete your account and all associated data at any time.
Communication Preferences
Control what types of communications you receive from us.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform:
Essential Cookies
Required for basic platform functionality and security.
Performance Cookies
Help us understand how you use the platform to improve it.
7. Children's Privacy
Our platform may be used by students under 18. We take special care to protect minors' privacy:
- We collect only necessary information for educational purposes
- Parents/guardians can request access to or deletion of their child's data
- We do not use personal information of minors for marketing
- Additional safeguards are in place for users under 13
8. Contact Us
Questions About Privacy?
If you have any questions about this privacy policy or how we handle your data, please don't hesitate to contact us.
This privacy policy may be updated periodically. We'll notify you of significant changes.
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